Here at Snow Central we are committed to you being fully satisfied with your purchases, therefore if for any reason you would like to return or exchange items bought you have 28 days from the day of delivery to do so. Simply fill the returns form included with your order and return the product(s) to our address stated below.

Products will have to be returned with all tags and original packaging. Upon arrival the products will be inspected and any refund or exchange will be processed within 5 working days.

Snow Central
Woodcroft Farm
Folkes lanes
RM14 1TH

Please Note. Any refunds where the order was over the value of £100 and thus received free shipping, a postage cost of £4.95 will be deducted from the refunded amount. However, this will not apply if the product(s) were deemed to be faulty of an error was made on our behalf.